Last updated: 3/11/2026. This policy describes how Aetroq collects, uses, and protects your information.
The data controller responsible for your personal data in connection with this website and our services is Aetroq. For privacy-related inquiries, requests, or complaints, contact us at info@aetrox.tech. We will respond within the timeframes required by applicable law (e.g. one month under GDPR). You also have the right to lodge a complaint with a supervisory authority in your country of residence.
We collect: (1) Information you provide: name, email address, company name, project details, and any other information you submit via forms, email, or in the course of engaging our services. (2) Usage and technical data: IP address, browser type, device information, pages visited, referring URL, and similar data collected via cookies and similar technologies (see our Cookie Policy). (3) Contract and billing data: contact and payment-related information necessary to perform our contract and comply with tax and legal obligations. We do not collect more data than is necessary for the purposes described.
We process your data on the basis of: (a) contract performance (delivering services you have requested); (b) legitimate interests (e.g. improving our website, analytics, security, and defending legal claims); (c) consent (where we ask for it explicitly, e.g. for non-essential cookies or marketing); and (d) legal obligation (e.g. tax and accounting). We use your information to deliver and improve our services, communicate with you, send administrative notices, ensure security, comply with law, and, where permitted, send relevant marketing. We do not sell your personal data to third parties.
We use cookies and similar technologies for essential operation, analytics, and functionality. Details are set out in our Cookie Policy. Where required by law, we obtain your consent before placing non-essential cookies. You can withdraw consent or manage preferences via your browser or our cookie tools.
We may share your data with service providers (e.g. hosting, analytics, email, payment processors) who act on our instructions and are bound by confidentiality and data protection obligations. We may also disclose data where required by law or to protect our rights. Some recipients may be located outside your country; we ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) where required by applicable law.
We retain your data only as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Criteria we use include the nature of the data, the purpose of processing, and legal retention obligations. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction, and we require the same of our processors.
Depending on your location, you may have the right to: access your data; rectify inaccurate data; erase your data in certain circumstances; restrict processing; data portability; object to processing based on legitimate interests or for direct marketing; and withdraw consent where processing is consent-based. To exercise these rights, contact info@aetrox.tech. We will respond within the timeframe required by law. You also have the right to lodge a complaint with a supervisory authority.
If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and how it is used, the right to delete, the right to correct, the right to opt out of the "sale" or "sharing" of personal information (we do not sell personal information as defined thereunder), and the right to non-discrimination. To exercise these rights, contact us at info@aetrox.tech. Other US states may provide similar rights; we will honour them where applicable.
Our website and services are not directed at individuals under the age of 16 (or higher where applicable). We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top will be revised. We encourage you to review this policy periodically. Where required by law, we will notify you of material changes or seek your consent.
Questions? Contact us at info@aetrox.tech.
